Upturn Seeks an Operations Associate

  • Location: Remote (United States)
  • Timing: Applications are due on August 21, 2023. The start date is negotiable before November 1, 2023.

About Upturn

Upturn advances equity and justice in the design, governance, and use of technology.

We believe technology should advance justice, not amplify racial, economic, and social inequities. Without focused attention, technology can reinforce systemic injustices found everywhere in our society.

We drive policy change by combining rigorous research with deliberate advocacy. Our approach to technology and justice is informed by a broad range of perspectives and experiences, including computer science, social science, law, and policy. We strive to ground our work in community and lived experiences.

We partner with a strong and growing network of local and national advocates, litigators, organizers, academics, and policymakers to ensure that our work is grounded, collaborative, and actionable.

Some of our recent work includes:

  • Advocating with local partners to seal eviction records at the point of filing to prevent their use by tenant screening software;
  • Investigating how large hourly employers use technology to screen online job candidates;
  • Documenting the dangerous expansion of U.S. law enforcement’s use of forensic tools to search people’s mobile phones;
  • Partnering with legal services attorneys to fight systems that cut people’s government benefits;
  • Pressuring Facebook to address discrimination in online ads for housing, credit, and employment; and
  • Urging the Biden-Harris administration to address technology’s role in discrimination.

We are a 501(c)(3) nonprofit organization based in Washington, DC.

About the Position

The Operations Associate will work closely with the Operations Director to support Upturn operations, including:

  • Supporting Upturn’s financial administration, including our monthly close process, invoices and payments, taxes and filings, and our annual budget and audit preparation;
  • Supporting remote operations and logistics, including office (and home office) administrative needs and occasional in-person events and travel;
  • Assisting in the development and implementation of organizational policies and processes;
  • Administering payroll and benefits;
  • Updating the organization’s website; and
  • Supporting our recruiting and onboarding processes.

In this role, you will join a growing organization that is collaborative, energetic, and fun. We will actively invest in your professional growth through training, feedback, and support. We are committed to building an inclusive, flexible, and welcoming workplace. We have a transparent culture and strive to include our entire staff when making strategic decisions.

Work location

Upturn is a remote organization based in Washington, DC. We will hire a qualified candidate who is work-authorized and can work remotely from anywhere in the United States, with occasional travel to DC. Currently, the majority of our staff live in the DC area and several colleagues live in California. We are committed to working collaboratively to create an equitable workplace, no matter your location. We will provide office space to staff who desire to work from an office in DC or elsewhere in the United States.

Compensation and benefits

The Operations Associate salary begins at $65,000. For more details, see our compensation policy, which includes a description of roles and responsibilities at Upturn.

We provide a generous and comprehensive benefits package, including health, dental, vision, and disability insurance; a 403(b) retirement plan with a 10% employer contribution; open paid time off and flexible work hours; a monthly transit benefit for DC-based employees; employer-sponsored medical and dependent care FSAs; and a monthly home office stipend. We provide a one-time relocation stipend of $2,000 to new hires moving to DC.

About You

We welcome applicants from a broad range of backgrounds, especially those with lived experience with Upturn’s areas of work. We’re looking for someone who is:

  • A clear communicator: internally and with our external partners, you can ask for (and follow up on) what you need to get things done
  • A proactive problem-solver: you can help us adapt to new operational needs
  • Organized and detail-oriented: you can multitask, track deadlines, and manage your time effectively
  • Aligned with Upturn’s mission: your approach to operations work centers human needs and staff support, with an understanding of intersectional equity

We seek candidates with at least 1 year of work experience, preferably in nonprofit administration or operations. Experience with financial administration, bookkeeping, or event planning is a plus!

We strongly encourage applications from people of color, women, LGBTQ+ people, people with disabilities, formerly incarcerated people, and people most impacted by systemic injustice.

Hiring Process

Applications are due on August 21, 2023.

At a minimum, the hiring process for this position consists of the following stages:

  1. Application form
  2. 30-minute interview (round 1)
  3. 30-minute interview (round 2)
  4. Reference checks

We will make our application and interview process as transparent and accessible as is reasonably possible for applicants. Not every applicant will move on to each stage of the above process; we will update candidates about their status as quickly as is reasonably possible.

We will work with candidates to provide reasonable accommodations during each stage of this process. Please email join@upturn.org to request an accommodation or ask about our hiring process.